A1 Terminal

A1 Terminal

This Terminal will be where the customer interacts with the Ordermark Order App.

The Ordermark Terminal will be running the new Direct Print technology that allows our customers to reliably connect their Printers to the terminal using the included 10′ USB cable. This will allow the printer to receive the order from the terminal without the printer being connected to the internet independently.

What is shipped:

  • Ordermark A1 Terminal
  • TM -T88VI Thermal Printer
  • Terminal Power Cord
  • Printer Power Cord
  • USB-B to USB-A printer cable

1. Unpack your hardware and set it up.

Please refer to the sticker (shown above) when setting up your A1 Terminal.

      A. Using the power supply cord labeled “Terminal power supply,” insert thefour-pronged plug               into the terminal power supply on the Ordermark A1 Terminal and connect the other side to a             power source.

      B. Using the power supply cord labeled “Printer power supply,” insert the three-pronged plug                 into the printer and connect the other side  to the power source. Leave the printer off and                   disconnected from the Ordermark A1 Terminal for the time being.

      C. Press the Power Button located on the back of the Ordermark A1Terminal.

      D. Connect the Ordermark A1 Terminal to your wifi using the wifi icon on the home screen.                   Optional: You can hardwire internet to the unit using an ethernet cord (not included) on the               underside of the Ordermark A1Terminal.

      E. Make sure you are on the Ordermark A1 Terminal home screen and select the Ordermark app.

      F. Please use the credentials provided to log into your Ordermark Dashboard. You should see a              Printer Disconnected message on the Screen.

2. Connect your new printer and A1 Terminal.

      A. Take the USB-A end and plug it into any of the four available slots on the underside of the                 Ordermark A1 Terminal.

     B. Take the USB-B end and plug it into the back of your printer.

     C. Turn the printer on.

     D. A message should appear that says “Allow Ordermark to access com.epson.tm”. Select the           checkbox “Always open Ordermark when com.epsom.tm is connected” and press OK.

     E. A message should appear that says, “Open Ordermark to handle com.epson.tm”. Select the           checkbox “Always open Ordermark when com.epson.tm is connected” and press OK.

3. Activate Your Ordermark System

Give us a call at 833-673-3762 to get activated and start receiving online orders!

It should take just a few minutes and we’ll cover…

  • Your Username and Password for the Ordermark software.
  • We’ll send your printer a test ticket to make sure orders flow smoothly.
  • Lastly, we’ll give you a quick tour and answer any questions you might have so you can maximize your online ordering business!

Whenever you need us, we’ll be there to help with any online ordering needs. Give us a call at 833-673-3762 or email [email protected]

Updated on January 4, 2022

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