Ordermark Support

Ordermark 101

Training overview for your Front of House and Back of House staff.

• Tablet Quick Guide: For Users
• Tablet Quick Guide: For Admins

FAQ

Frequently asked questions for online ordering and Ordermark.

• Online Ordering Services
• Orders
• Hardware: Printer and Tablet

Online Ordering Services

Direct contact information for your third party online ordering platforms.

• Direct Contacts
• Drivers
• Payments
• Account Information

Orders

View Order details and status, and the ability to reprint and order.

• Orders Tab
• 86-ing Menu Items
• Pause Orders

Reporting

View store reporting across all locations and online ordering services.

• Reports
• Summary Report
• Daily Sales
• Detailed Sales
• Hourly Sales
• Sales by Day
• Top Sellers
• Insights
• Change History

Sync and Menus

Discover Sync: your universal menu manager for all menu updates/changes.

• Sync – Menu Manager
• Sync – Quick Control
• Items
• Modifiers and Modifier Groups
• Accessing Sync
• Menu Best Practices
• Creating a Menu
• Edit an Existing Menu
• Sections

Connect Online Ordering Services

Find, add, and start generating orders through new services.

• Virtual Kitchens

Hardware: Printer and Tablet

Troubleshooting for your Ordermark hardware.

• Getting Started
• Access internet via Wifi
• Access internet via Hardwire
• Access internet via LTE

Release Notes

New features and products, bug fixes, and other notes.

Terms

Terms of Service.

• Terms of Service
• Privacy Policy