Ordermark Support

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  • Ordermark 101

    Training overview for your Front of House and Back of House staff.
    • Tablet Quick Guide: For Users
    • Tablet Quick Guide: For Admins
  • FAQ

    Frequently asked questions for online ordering and Ordermark.
    • Online Ordering Services
    • Orders
    • Hardware: Printer and Tablet
  • Online Ordering Services

    Direct contact information for your third party online ordering platforms.
    • Direct Contacts
    • Drivers
    • Payments
    • Account Information
  • Orders

    View Order details and status, and the ability to reprint and order.
    • Orders Tab
    • 86-ing Menu Items
    • Pause Orders
  • Reporting

    View store reporting across all locations and online ordering services.
    • Reports
    • Summary Report
    • Daily Sales
    • Detailed Sales
    • Hourly Sales
    • Sales by Day
    • Top Sellers
    • Insights
    • Change History
  • Sync and Menus

    Discover Sync: your universal menu manager for all menu updates/changes.
    • Sync – Menu Manager
    • Sync – Quick Control
    • Items
    • Modifiers and Modifier Groups
    • Accessing Sync
    • Menu Best Practices
    • Creating a Menu
    • Edit an Existing Menu
    • Sections
  • Connect Online Ordering Services

    Find, add, and start generating orders through new services.
    • Virtual Kitchens
  • Hardware: Printer and Tablet

    Troubleshooting for your Ordermark hardware.
    • Getting Started
    • Access internet via Wifi
    • Access internet via Hardwire
    • Access internet via LTE
  • Release Notes

    New features and products, bug fixes, and other notes.
  • Terms

    Terms of Service.
    • Terms of Service
    • Privacy Policy

Popular Articles

  • Direct Contacts
  • Online Ordering Services
  • Account Information
  • Pause Orders
  • Sync – Menu Manager

Knowledge Base Categories

  • Terms
  • Sync and Menus
  • Reporting
  • Release Notes
  • Orders
  • Ordermark 101
  • Online Ordering Services
  • Hardware: Printer and Tablet
  • FAQ
  • Connect Online Ordering Services